Effective Date: July 14, 2026
At SarawakVolt, we are highly committed to protecting your privacy. Because we value transparent data, we want you to know exactly how we handle, look after, and respect your personal information in strict accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
We don’t like hidden terms or complicated legal walls of text. Here is our straightforward, honest breakdown of how your data is treated here.
1. What Information We Collect
You can use both of our solar calculators anonymously without telling us who you are. We do not save or log the numbers you type into the plugins unless you explicitly choose to submit them to us.
We only collect personal data when you voluntarily fill out our Section 6 form to request a free roof assessment. This includes:
- Your Identity & Contact Info: Your name, email address, and phone number.
- Your Property Details: Your home address or neighborhood (so we can assess your general roof orientation via satellite maps).
2. How We Use Your Data
We will only use the details you give us for the specific reasons you provided them. Specifically, we use your data to:
Look up your property layout online to verify its real-world solar potential.
- Connect you with a verified, certified local Sarawak solar professional to arrange your free virtual roof report.
- Reach out to answer your questions or provide your calculation summary.
What we will never do: We do not sell, rent, or trade your personal information to random third-party marketing agencies. You will not receive unrelated spam emails or surprise sales calls because of SarawakVolt.
3. Who We Share Your Information With
To deliver your free roof assessment, we securely pass your form details to our trusted networks of SESCO-registered solar contractors operating right here in Sarawak.
We only share data with professionals who have formally agreed to uphold the exact same high privacy and PDPA standards that we do. They are strictly forbidden from using your information for any purpose other than helping you with your immediate solar inquiry.
4. How We Keep Your Data Safe
We treat your personal information with the highest standards of digital security.
- Our website uses active SSL encryption to safely transfer your form entries.
- Your details are stored in password-protected, restricted systems accessible only by authorized team members. Future Proof Homes
- We only hold onto your records for as long as necessary to complete your inquiry or comply with standard local administrative practices, after which your data is safely deleted. Future Proof Homes
5. Your Rights Over Your Data
Under the PDPA, you are the absolute owner of your data. At any time, you have the right to:
- Ask for a copy of the personal data we hold about you.
- Ask us to fix or update any incorrect information.
- Ask us to completely delete your contact details from our records.
If you want to make a request or have a quick question about your data privacy, just reach out to us at privacy@sarawakvolt.com and our team will gladly assist you right away.
6. Updates to This Policy
We may occasionally tweak this policy to reflect minor site adjustments or changes to local regulations. When we do, we will update the “Effective Date” at the top of this page. Feel free to review it whenever you visit!